Technology Architecture
Robot body, controlled AI, secure portal and integration layer.
The robot is the interface. The backend is the operational brain. This keeps the deployment safer, easier to maintain and easier to integrate.
01
Robot client
Touchscreen, voice, sensors, navigation, gestures, local fallback and backend client.
02
AI services
ASR, TTS, knowledge-base search, controlled LLM responses and optional vision pipelines.
03
Staff portal
Session monitoring, requests, queue, analytics, robot health, logs and knowledge-base editing.
04
Integrations
PMS, EHR, queue, CRM, POS, digital signage, notification and custom APIs.
Why not run everything on the robot?
Performance and governance are better when heavy AI runs outside the robot.
Commercial service robots are good at interaction and movement. Heavy inference, analytics, records, integrations and audit logs are better handled by a local edge server or approved cloud environment.
- Lower latency with GPU edge server
- Less sensitive data on the robot
- Easier updates and monitoring
- Better disaster recovery and logging
